Excellence in Customer Service Award Winner



Award sponsored by
First Trust Bank

Congratulations to Burrendale Day Nursery who scooped up this year’s Excellence in Customer Service Award.

Burrendale Day Nursery

Deborah Robinson, Clare Maguire and Lindsey Ovens of Burrendale    RMG73

Purpose built and based on the Tempo Road, Burrendale Day Nursey caters for children from 6 months to 12 years old. With two buildings, the Nursery can cater for 72 children and the Afterschool can accommodate 36.

The management aim to provide a flexible service and are open all year around from 7.45am to 6pm and has the option of a bus pick up service and drop off as far as Brookeborough. Offering a service catering for specific needs, the Nursery has huge customer satisfaction, whether young or old…



Autoline Insurance


One of the fastest growing financial services companies, Autoline Insurance offers a broad range of insurance, mortgage and financial products to both personal and business clients across Northern Ireland. The company employs dedicated, specialist teams to service clients in each of their key product areas – Motor, Home, Commercial and Financial Services.

With a 90% customer retention rate, this success is attributed to a combination of high quality employees and forward thinking leadership. Renowned for competitive prices and an efficient, professional service, Autoline certainly doesn’t go unnoticed!

The Belmore Court & Motel

Terry McCartney, Maria Foley, Denise Quinn and Claire McGinley    RMG51

The perfect solution for all your accommodation needs, the Belmore Court and Motel offers two distinctive choices of places to stay while in Enniskillen. The new Belmore Court offers modern, superior and executive bedrooms finished to the highest of standards whilst The Motel offers 30 standard rooms with kitchenette facilities.

At the Belmore, customers are of the highest priority and the management pride themselves on their customer care policy. When it comes to customer service, The Belmore certainly has 5 stars…


TCTS Group

Roisin McDonnell of Transport Compliance and Technical Specialists    RMG53

A highly experienced & qualified independent Automotive & Transport Specialist company, TCTS (Transport Compliance & Technical Specialists) offers a wide range of services to all sectors of the transport industry.

This includes all aspects of Automotive Engineering, Vehicle Examination & Assessment, Driving, Logistics, Management, Transport Enforcement, Fleet Engineering, Transport Training, Accident Investigation and Health & Safety. With a one to one training programme for staff and policies in place to ensure complete customer satisfaction, TCTS is proud of its high level of quality service.

The TapHouse


Opened in July 2015, The TapHouse offers quality food using locally-sourced, fresh produce and serves an excellent selection of craft and draught beers, wines and cocktails! Catering for their customers’ needs on a daily basis, the management team has invested time and effort into ensuring all staff members are fully trained in customer care and aim to become a World Host business within the next year.

With customer service an essential ingredient, the TapHouse offers top class hospitality in a family friendly environment.